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Insights Newsroom Gallery Why AtomicNorth Get in Touch

Keep it running. Then make it better.

Since 2010 AtomicNorth has run other people's critical systems: infrastructure, Oracle and Microsoft platforms, applications and back-office operations, covered 24×7 from India, Canada and the UK.

One accountable partner across the stack, from the network layer to the general ledger.

Our services Get in Touch
  1. 01 Managed IT Services Monitoring, network, system and end-user support across on-premises, cloud and hybrid.
  2. 02 Oracle Services Fusion Cloud, EPM, technology, E-Business Suite and NetSuite.
  3. 03 Application Management Java, web, mobility, DevOps and test automation, run as a managed service.
  4. 04 Managed Business Services Logistics, finance and accounting, healthcare, mortgage and order processing.

Four gaps we are hired to close

TheUptimeGap

The estate now spans on-premises kit, two or three clouds and whatever the last acquisition brought with it. Each layer is watched by a different team with a different tool, and none of them owns the whole picture.

The tell is simple: users report the outage before monitoring does, and the post-incident review cannot say which change caused it.

The service:

Managed IT Services

Infrastructure monitoring, network support, system support and end-user support under one operations bridge, extended to managed cloud and managed security. Patching, backup verification and capacity headroom are reported, not assumed.

The result: one number to call, one accountable party for availability, and an incident record that survives an audit.

TheOracleGap

Oracle Fusion went live, but the value has not followed. Quarterly updates arrive as a fire drill, extensions and integrations have no clear owner, and half the processes still run in spreadsheets beside the system bought to replace them.

Meanwhile finance, HR and supply chain all depend on it, so every update feels like a risk rather than an improvement.

The service:

Oracle Fusion Cloud

Experienced Oracle consultants across Fusion Financials, HCM, SCM, Project and Sales Cloud, with EPM, Integration Cloud and Visual Builder around them, implemented and supported by one team.

The result: quarterly updates absorbed without disruption, extensions and integrations with an owner, and a close calendar that does not slip.

TheDeliveryGap

The application backlog grows while the same engineers absorb the run load. Releases queue behind manual regression, environments drift, and every fix competes with keeping yesterday's build alive.

The result: a roadmap measured in quarters that should be measured in sprints.

The service:

Application Management

Java, .NET, web and mobility development run as a managed service, with DevOps pipelines and automation testing built in so the regression suite runs on every merge instead of before every release.

The result: run and build separated, release cadence set by the pipeline, and a backlog that actually moves.

TheThroughputGap

Documents arrive faster than the team approved to process them: shipment paperwork, invoices, claims, loan files, order entry. Overtime covers the peak until it does not, and error rates climb with the queue.

Hiring solves it for one quarter. Process and coverage solve it permanently.

The service:

Managed Business Services

Logistics BPO, finance and accounting, healthcare BPO, mortgage loan processing and order processing, staffed against your volume curve and measured on turnaround and accuracy rather than seats filled.

The result: a cost per transaction you can quote, and a queue that clears on the same day it arrives.

01

Since 2010

AtomicNorth

Practices

Six practices. One contract.

Managed IT, Oracle, applications, Microsoft, business services and AI, sold as one accountable partner rather than six vendors you have to coordinate yourself.

See how we deliver
Specialist, not adjacent

Expertise

Oracle and Microsoft expertise in-house, so the enterprise platforms most of your business logic sits inside are handled by the same team that runs the infrastructure underneath them.

Follow the sun

Coverage

Delivery centres in Noida, Chennai and Jammu with client-facing offices in Mississauga and London. Support is genuinely 24×7 because the shift handover crosses time zones instead of waking someone up.

Measured in years

Tenure

Panasonic, JTEKT, John Deere, Fastfrate, KPMG, OMERS, LifeLabs and UHN. Enterprise IT relationships are judged over renewal cycles, not pilots, and ours have been renewed.

End-to-end

Four verbs, one contract

We scope engagements by the verb you are short of. Most start with one and add the next once the first is stable.

Run

Monitor, patch and support the estate end to end: network, systems, cloud and the people using them.

Managed security and backup verification sit inside the same coverage rather than in a separate contract.

Closes the Uptime Gap, with one accountable party for availability across on-premises, cloud and hybrid.

Modernise

Move Oracle, Microsoft and Salesforce estates forward: E-Business Suite to Fusion, on-premises to cloud, reporting to Power BI, and a Salesforce org that grew by configuration back into something changeable.

Platform choices are costed as part of the work, so the bill reflects what you actually run.

Closes the Oracle Gap, with a costed migration order you can defend.

Build

Java, .NET, web and mobile applications, with DevOps pipelines and automated regression from the first sprint.

AI work, from strategy to agents in production, is built on the same delivery discipline.

Closes the Delivery Gap, separating run from build so the roadmap stops competing with the queue.

Operate

Run the back office itself: logistics documentation, finance and accounting, healthcare administration, mortgage loan processing and order entry.

Teams are staffed against your volume curve and measured on turnaround, accuracy and cost per transaction.

Closes the Throughput Gap, clearing the queue on the day it arrives instead of at the next hiring round.

Our approach

No two estates are the same

So we start with yours, not a template

An engagement opens with what you already own: the platforms, the contracts, the integrations nobody documented, and the two or three failures that made this a priority. That review is the deliverable, whether or not it turns into a contract.

From there the work is transparent by default. You get the run book, the monitoring, the ticket history and the SLA reporting, and you keep them. We are a progressive, full-service technology partner, which means being replaceable is part of the design rather than a risk we manage.

Why work with us

Sixteen years of other people's uptime

AtomicNorth has been doing this since 2010, which is long enough to have inherited every kind of estate: the well-documented one, the one held together by a single retiring engineer, and the one assembled from three acquisitions.

The values the firm was built on are ordinary and load-bearing: quality excellence, client-centric delivery, transparency, a non-hierarchical structure, innovation and agility. In practice that means the engineer on your incident can escalate to the CEO in one step.

Get in Touch
What clients say
We have trusted AtomicNorth as our quality Oracle partner over the years. They have always looked into each of our requirements meticulously, whether it be into Oracle EBS or Oracle Cloud, and provided high-quality resources to achieve our goals.
O.P. Singh
O.P. SinghCIO, JTEKT India Limited
AtomicNorth has remained a trustworthy and our go-to technology partner over the years. They have delivered quality services when it matters the most and their consultants have always been highly methodical in their problem-solving approach.
Amandeep Singh Bawa
Amandeep Singh BawaGroup Head - IT, Panasonic India
We have been engaged with AtomicNorth for last four years and it has been quite a satisfactory journey for us. The engagement that started with Oracle EBS reimplementation expanded to include other technologies as well.
Vinaysheel
VinaysheelGM (IT), Amar Ujala
Spotlight on industries

Where the estate is the business

Manufacturing

Plant systems do not wait for a change window. We support the ERP you actually run alongside the shop-floor and quality data around it, and we hold the integrations to supplier and customer portals that nobody wants to touch.

Where it shows: month-end that closes on time, and a line stoppage triaged with the maintenance and change history already attached.

Learn More
Engineer in a hard hat reviewing plant systems on a laptop on the factory floor
Platforms

We run the stack you already own

Oracle and Microsoft expertise in-house. Everything else is chosen on merit, and we will say plainly which parts of a stack we would not choose again.

Insights

From the blog

View all insights
Cloud

Cloud security and risk management

Five best practices for cloud security and the four trends reshaping it, from zero-trust access to cloud-native security.

atomicnorth.com/blog-cloud-security-and-risk-management
26 Dec · 8 min read
Oracle

Oracle Database Vault 19c

Realms that stop privilege misuse on EBS 12.2, controls for HIPAA, GDPR and PCI-DSS, and simulation mode for testing them.

atomicnorth.com/blog-oracle-database-vault-19c
14 Aug · 7 min read

Systemsthat hold.

Start with a two-week estate review. You leave with a risk register, a costed remediation order and an honest read on what should stay where it is, whether or not you continue with us.

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